A considered approach to consumer receivables.
Orion Portfolio Services
Consumer protection

A clearer path to helpful information.

Find resources on credit reporting, consumer rights, and financial education, along with direct contact information for Orion.

Have a question about an account?

Orion does not collect debts directly. Our corporate office can help you identify the appropriate point of contact or raise a concern.

Contact consumer support

Understand your rights

Credit reports & scores

Education & support

These links are subject to change at any time. Orion Portfolio Services does not endorse any of the products, businesses or entities at these sites. The links are provided for informational purposes only.

Individual certification number listed in our consumer resources: P1612-1229.
Company certification number: C1701-1102. View compliance contact information.

Common questions

Find your next step.

Does Orion collect debts directly?

Orion does not collect debts directly. We work with outsourced service providers and maintain a compliance and audit function to oversee these relationships.

How do I contact Orion with a complaint?

Call 1-855-281-6282 or write to Orion Portfolio Services, 10375 Old Alabama Rd Conn, Suite 302, Alpharetta, GA 30022. You can also review our compliance contact information.

Where can I learn about debt collection and my rights?

The CFPB’s debt collection resources provide information about debt collection and consumer rights. The resource directory above also includes credit reporting and financial education organizations.

A better next step for your receivables.

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