A clearer path to helpful information.
Find resources on credit reporting, consumer rights, and financial education, along with direct contact information for Orion.
Have a question about an account?
Orion does not collect debts directly. Our corporate office can help you identify the appropriate point of contact or raise a concern.
Understand your rights
Consumer Financial Protection Bureau
Information about debt collection and consumer rights.
Visit resource FDCPAFair Debt Collection Practices Act
Read the federal law governing debt collection practices.
Visit resource FCRAFair Credit Reporting Act
Find the federal statute covering consumer credit reporting.
Visit resourceCredit reports & scores
Annual Credit Report
Access the official source for free credit reports.
Visit resource EquifaxEquifax
Credit report and ratings resources.
Visit resource ExperianExperian
Credit report and ratings resources.
Visit resource TransUnionTransUnion
Credit reports, ratings, and related tools.
Visit resource myFICOmyFICO
Credit scores and credit report information.
Visit resourceEducation & support
Consumer credit counseling
Find credit counseling services through the Financial Counseling Association of America.
Visit resource Financial informationBankrate.com
Financial information and educational tools.
Visit resource Debt questionsAsk Doctor Debt
Answers to common questions about debt.
Visit resource Consumer resourcesRMA International
Consumer information and financial education resources.
Visit resourceThese links are subject to change at any time. Orion Portfolio Services does not endorse any of the products, businesses or entities at these sites. The links are provided for informational purposes only.
Individual certification number listed in our consumer resources: P1612-1229.
Company certification number: C1701-1102. View compliance contact information.
Find your next step.
Does Orion collect debts directly?
Orion does not collect debts directly. We work with outsourced service providers and maintain a compliance and audit function to oversee these relationships.
How do I contact Orion with a complaint?
Call 1-855-281-6282 or write to Orion Portfolio Services, 10375 Old Alabama Rd Conn, Suite 302, Alpharetta, GA 30022. You can also review our compliance contact information.
Where can I learn about debt collection and my rights?
The CFPB’s debt collection resources provide information about debt collection and consumer rights. The resource directory above also includes credit reporting and financial education organizations.
